Refund Policy for lightseagreen-sheep-262934.hostingersite.com

At lightseagreen-sheep-262934.hostingersite.com, we want to ensure you are satisfied with your purchase. However, because our products are digital goods delivered via internet download, we generally offer no refunds once a product has been accessed.
We will only consider a refund request under the two specific conditions outlined below.
 
1. Eligibility for a Refund
You may be eligible for a full refund if:
  • The product has NOT been downloaded: If you made a purchase but have not yet clicked the download link or accessed the product files in any way.
  • The product is not working due to an error on OUR side: If the product has a technical defect originating from lightseagreen-sheep-262934.hostingersite.com that makes it unusable, and our support team is unable to resolve it within a reasonable timeframe (3 business days).
 
2. Non-Refundable Situations
 
We do not offer refunds in the following circumstances:
  • Provider-side issues: If the plugin or theme is not working due to an issue with the original developer/provider, or if the provider has discontinued updates.
  • Compatibility issues: If the product is incompatible with your specific hosting environment, WordPress version, or other 3rd-party plugins/themes not explicitly listed as compatible.
  • Change of mind: If you no longer need the product or “just changed your mind” after downloading it.
  • Lack of expertise: If you do not have the required technical skills to install or use the product.
  • Missing features: If the product does not have a feature that was never advertised on our site.
 
3. How to Request a Refund
To request a refund, please contact our support team at [refund@lightseagreen-sheep-262934.hostingersite.com] within [2 days] of your purchase. You must include:
  1. Your Order ID.
  2. Clear proof/screenshots of the technical issue if claiming the product is not working.
  3. Access to your site (if necessary) for our team to verify the error is from our side.